Valentina Murra LLC DBA CloseHer | Effective Date: December 17, 2025
Valentina Murra LLC, doing business as CloseHer ("CloseHer," "we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our website, online coaching platform, training portal, community features, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
We collect information you voluntarily provide when you create an account, enroll in programs, complete onboarding forms, participate in coaching sessions, access the training portal, participate in community discussions, apply for opportunities through our Professional Development Library, contact us with questions or feedback, or subscribe to communications. This information may include:
When you access or use our Services, we may automatically collect device information (device type, operating system, browser type, unique device identifiers), usage data (pages visited, features accessed, time spent on the platform), log data (IP address, access times, referring URLs), and information collected through cookies and similar tracking technologies.
We may receive information about you from third-party sources, including platform hosting providers, payment processors, educational partner companies, and publicly available sources.
We use the information we collect for service delivery, account management, personalization of your experience, coaching support, Professional Development Library facilitation, communication, marketing (with your consent where required), analytics, compliance, and quality assurance including recording coaching calls and workshops for training purposes.
When you apply for opportunities through our Professional Development Library, we share relevant professional information with our educational partners. These companies are independent third parties governed by their own privacy policies.
We engage third-party service providers for payment processing, platform hosting, email delivery, analytics, and customer support. These providers are contractually obligated to protect your data.
Information you share in community forums, group coaching sessions, or public discussions may be visible to other members.
We may disclose your information if required by law, subpoena, court order, or government request.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
When you provide your mobile phone number and opt in to receive text messages from CloseHer (operated by Valentina Murra LLC), the following applies:
We use cookies and similar tracking technologies to remember your preferences, understand how you interact with our platform, analyze the effectiveness of our marketing efforts, and improve functionality. You can control cookies through your browser settings.
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Depending on your location, you may have certain rights regarding your personal information including the right to access, correct, delete, opt out of marketing communications, request portability, and restrict processing. To exercise these rights, please contact us at valentina@closedher.com.
If you are a California resident, you may have additional rights under the CCPA and CPRA. CloseHer does not sell personal information in the traditional sense. To opt out of data sharing activities that may constitute a "sale" under California law, please contact us.
Our Services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.
Our Services may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites.
CloseHer is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised effective date.
Valentina Murra LLC
303 W 5th Street
Austin, TX 78701
Email: valentina@closedher.com
Phone: +1 (855) 359-2563