Valentina Murra LLC DBA CloseHer | Effective Date: February 2, 2026
Valentina Murra LLC, doing business as CloseHer ("CloseHer," "we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our website, online coaching platform, training portal, community features, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Services.
We collect information you voluntarily provide when you:
This information may include:
When you access or use our Services, we may automatically collect device information, usage data, log data, and information collected through cookies and similar tracking technologies.
We may receive information about you from third-party sources, including our platform hosting providers, payment processors, Offer Network partner companies, and publicly available sources.
We use the information we collect to provide, maintain, and improve our Services; manage your account; personalize your experience; facilitate coaching and placement; send communications; deliver SMS messages you have opted in to receive; conduct analytics; and comply with legal obligations.
When you apply for opportunities through our Offer Network, we share relevant professional information with vetted partner companies. These companies are independent third parties governed by their own privacy policies. CloseHer does not control their hiring practices or data handling.
We engage third-party service providers for payment processing, platform hosting, email delivery, analytics, and customer support. These providers access your information only to perform their designated functions and are contractually obligated to protect your data.
Information you share in community forums or group coaching sessions may be visible to other members. Please exercise caution when sharing personal information in these settings.
We may disclose your information if required by law, court order, or government request, or to protect rights, safety, or investigate fraud.
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted solely to facilitate the delivery of our SMS messaging program. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
CloseHer offers an SMS/text messaging program operated by Valentina Murra LLC DBA CloseHer. By opting in through our website contact form, you expressly consent to receive text messages at the mobile phone number you provided. Consent is obtained through separate, optional checkboxes on our website opt-in form. Consent to receive SMS messages is not a condition of purchase.
If you opt in, you may receive appointment and coaching session confirmations and reminders; account-related notifications; promotional messages, special offers, and program updates (if you opted in to marketing messages); and sales training tips and resources (if you opted in to marketing messages).
Message frequency varies based on your account activity. Message and data rates may apply depending on your mobile carrier and plan. CloseHer is not responsible for any charges from your wireless provider.
You can opt out of receiving SMS messages at any time by texting STOP to +1 (855) 359-2563. After sending STOP, you will receive a one-time confirmation message. For assistance, text HELP to +1 (855) 359-2563 or contact us at valentinamurra@closeher.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the text message services.
We use cookies and similar tracking technologies to collect and store information about your interactions with our Services. You can control cookies through your browser settings, though disabling cookies may limit certain features.
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. SMS opt-in consent records are retained for the duration of your participation in our messaging program and for a reasonable period thereafter for compliance purposes.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at valentinamurra@closeher.com. You may opt out of SMS at any time by texting STOP to +1 (855) 359-2563.
If you are a California resident, you may have additional rights under the CCPA and CPRA, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale or sharing of your personal information. CloseHer does not sell personal information. We will not discriminate against you for exercising your privacy rights.
Our Services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.
Our Services may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
CloseHer is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised effective date. Continued use of the Services after any changes indicates acceptance.
Valentina Murra LLC DBA CloseHer
303 W 5th Street, Austin, TX 78701
Email: valentinamurra@closeher.com
Phone: +1 (855) 359-2563
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