1. Introduction

Valentina Murra LLC and its members, officers, directors, owners, employees, agents, representatives, suppliers, and service providers (collectively "CloseHer," "we," "us," or "our") provide the Services for informational and educational purposes only. Use of and access to the Services and the information, materials, tools, and other content available through them ("Content") are subject to these Terms and all applicable laws.

By accessing or using the Services, you agree to these Terms.

1.1 What CloseHer Is / Is Not

CloseHer operates an online coaching course and community offering general information, tools, discussions, training, 1:1 Coaching, Group Coaching, and access to a curated directory of remote sales opportunities ("Offer Network"). CloseHer does not provide individualized financial, legal, tax, or professional advice; employment or placement services; managed investment services; or execution of any transactions on your behalf.

1.2 Modifications to Terms

CloseHer may modify these Terms at any time by posting an updated version on the Site or community. Continued use of the Services constitutes acceptance of the modified Terms.

2. SMS Messaging Program

SMS Notifications & Marketing Communications

  1. This campaign sends SMS Notifications, Alerts & Occasional Marketing Communication to customers who have opted in to receive SMS notifications from Valentina Murra LLC DBA CloseHer.
  2. You can cancel the SMS service at any time. Simply text STOP to +1 (855) 359-2563. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to valentinamurra@closeher.com or +1 (855) 359-2563.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
  6. For privacy-related inquiries, please refer to our privacy policy: closedher.com/privacy.html.

3. No Investment or Professional Advice

All Content is for general informational purposes only and should not be construed as financial, investment, legal, tax, HR, compliance, or other professional advice. Users are solely responsible for ensuring that their outreach, hiring processes, sales practices, and communications comply with all applicable laws and regulations.

4. Use of the Services at Your Own Risk

Users acknowledge and agree that CloseHer does not guarantee income, hiring outcomes, job placement, or acceptance into any third-party program. CloseHer's guarantee is limited solely to providing access to a curated directory of opportunities ("Offer Network"), which is subject to availability and controlled entirely by independent third-party companies. CloseHer does not control hiring decisions.

Any agreement or interaction you enter into with a third-party employer, contractor, or partner is solely between you and that third party. You assume full responsibility for your applications, conduct, performance, and outcomes.

5. Third-Party Links & Services

CloseHer may provide access to or reference third-party tools, platforms, or websites for convenience. These are independently owned and operated. Use of any third-party service is at your own risk.

6. User-Generated Content

CloseHer is not responsible for user-generated content posted in the community. Users are solely responsible for their posts, opinions, shared materials, and consequences arising from them. Users grant CloseHer a worldwide, royalty-free, sublicensable license to host, store, reproduce, distribute, display, and create derivative works from their content for purposes of operating and improving the Services.

7. No Refunds & Chargeback Policy

All payments are final and non-refundable. By subscribing or purchasing, you acknowledge that CloseHer does not issue refunds for unused time, dissatisfaction, or failure to cancel before renewal. Chargebacks or payment disputes will be contested. Accessing or using the Services — including viewing training material, attending coaching calls, or accessing the community or Offer Network — constitutes full and complete delivery of the product for purposes of payment disputes.

8. Intellectual Property; Limited License

All Content is the exclusive property of CloseHer and protected by U.S. and international copyright, trademark, and trade secret laws. CloseHer grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial use. You may not share, copy, distribute, license, publish, resell, or create derivative works from CloseHer materials.

9. Indemnification

You agree to indemnify, defend, and hold harmless CloseHer, its representatives, and affiliates from any claims, losses, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.

10. Arbitration; Class Action Waiver; Time to Bring Claims

Any dispute arising out of these Terms shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Venue: Travis County, Texas. No class actions. Any claim must be filed within six (6) months after it accrues.

11. Limitation of Liability

To the maximum extent permitted by law, CloseHer is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. CloseHer's total liability shall not exceed the amount paid by you during the three (3) months preceding the event giving rise to liability.

12. Acceptable Use

You shall not post unlawful or deceptive content; probe or scan CloseHer systems; scrape or harvest data without written permission; interfere with the Services; misrepresent your credentials when applying to Offer Network opportunities; submit fraudulent or spam applications to Offer Network partners; or engage in deceptive or non-compliant sales practices while representing yourself as trained by CloseHer.

13. Non-Solicitation

For the duration of your membership and for twelve (12) months thereafter, you agree not to solicit, hire, or attempt to hire CloseHer employees, contractors, or coaches; solicit CloseHer members for competing programs; or solicit any company or individual listed in the Offer Network outside of the channels designated by CloseHer.

14. Recording Consent

Coaching calls, workshops, and community sessions may be recorded for training and quality purposes. By participating, you grant CloseHer permission to record, store, use, and distribute such recordings within the Services.

15. Earnings, Results & Risk Disclosure

CloseHer does not guarantee earnings, income, sales results, or business success. Any financial examples, testimonials, case studies, or projections are for informational purposes only. Testimonials are individual experiences, not typical results. Lack of results is not a basis for a refund, chargeback, or fee dispute.

16. Jurisdiction & Legal Compliance

CloseHer operates under U.S. law. Users are responsible for complying with all local laws when using the Services.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and CloseHer. If there is any conflict, these Terms control, then the Privacy Policy.

18. Contact Information

Valentina Murra LLC DBA CloseHer
303 W 5th Street, Austin, TX 78701
Email: valentinamurra@closeher.com
Phone: +1 (855) 359-2563

— End of Terms of Service —