1. Introduction

Valentina Murra LLC and its members, officers, directors, owners, employees, agents, representatives, suppliers, and service providers (collectively "CloseHer," "we," "us," or "our") provide the Services for informational and educational purposes only. Use of and access to the Services and the information, materials, tools, and other content available through them ("Content") are subject to these Terms and all applicable laws.

By accessing or using the Services, you agree to these Terms.

1.1 What CloseHer Is / Is Not

CloseHer operates an online coaching course and community offering general information, tools, discussions, training, 1:1 Coaching, Group Coaching, and access to a curated directory of professional B2B sales opportunities ("Professional Development Library"). CloseHer does not provide individualized financial, legal, tax, or professional advice; employment or placement services; managed investment services; or execution of any transactions on your behalf.

1.2 Modifications to Terms

CloseHer may modify these Terms at any time by posting an updated version on the Site or community. Continued use of the Services constitutes acceptance of the modified Terms.

2. SMS Messaging Program

SMS Notifications & Marketing Communications

  1. This campaign sends SMS Notifications, Alerts & Occasional Marketing Communication to customers who have opted in to receive SMS notifications from Valentina Murra LLC DBA CloseHer.
  2. You can cancel the SMS service at any time. Simply text STOP to +1 (855) 359-2563. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to valentina@closedher.com or +1 (855) 359-2563.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
  6. For privacy-related inquiries, please refer to our Privacy Policy.

3. No Investment or Professional Advice

All Content is for general informational purposes only and should not be construed as financial, investment, legal, tax, HR, compliance, or other professional advice. Users are solely responsible for ensuring that their outreach, professional practices, sales activities, and communications comply with all applicable laws and regulations.

4. Use of the Services at Your Own Risk

Users acknowledge and agree that CloseHer does not guarantee income, career outcomes, professional skill development, or acceptance into any third-party program. CloseHer's guarantee is limited solely to providing access to a curated directory of opportunities ("Professional Development Library"), which is subject to availability and controlled entirely by independent third-party companies. CloseHer does not control third-party decisions.

Any agreement or interaction you enter into with a third-party employer, contractor, or partner is solely between you and that third party.

5. Third-Party Links & Services

CloseHer may provide access to or reference third-party tools, platforms, or websites for convenience. These are independently owned and operated. Use of any third-party service is at your own risk.

6. User-Generated Content

CloseHer is not responsible for user-generated content posted in the community. Users are solely responsible for their posts, opinions, shared materials, and consequences arising from them. Users grant CloseHer a worldwide, royalty-free, sublicensable license to host, store, reproduce, distribute, display, and create derivative works from their content for purposes of operating and improving the Services.

7. No Refunds & Chargeback Policy

All payments are final and non-refundable. By subscribing or purchasing, you acknowledge that CloseHer does not issue refunds for unused time, dissatisfaction, or failure to cancel before renewal. Chargebacks or payment disputes will be contested and may result in account suspension or termination.

8. Intellectual Property

All Content — including training videos, scripts, frameworks, worksheets, databases, educational resources, coaching materials, branding, processes, and the Professional Development Library — is the exclusive property of CloseHer and protected by U.S. and international copyright, trademark, and trade secret laws. You may not share, copy, distribute, license, publish, or resell CloseHer materials.

9. Indemnification

You agree to indemnify, defend, and hold harmless CloseHer from any claims, losses, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.

10. Jurisdiction & Legal Compliance

CloseHer operates under U.S. law. Users are responsible for complying with all local laws when using the Services.

11. Arbitration & Class Action Waiver

Any dispute arising out of these Terms shall be resolved exclusively through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Venue: Travis County, Texas. You and CloseHer agree to bring claims only in individual capacity, not as part of any class, collective, or representative action. Any claim must be filed within six (6) months after it accrues.

12. Limitation of Liability

To the maximum extent permitted by law, CloseHer is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. CloseHer's total liability shall not exceed the amount paid by you during the three (3) months preceding the event giving rise to liability.

13. Acceptable Use

You shall not: post or transmit unlawful, infringing, defamatory, deceptive, or impersonating content; probe, scan, or test vulnerabilities of CloseHer systems; scrape or harvest data without written permission; interfere with or disrupt the Services; misrepresent your credentials when applying through the Professional Development Library; submit fraudulent applications to educational partners; or engage in deceptive or non-compliant sales practices while representing yourself as trained by CloseHer.

14. DMCA Takedown

If you believe content infringes your copyright, send a notice to our DMCA Agent including your signature, identification of the copyrighted work, identification of the infringing material and its location, your contact information, a good-faith statement that use is not authorized, and a statement under penalty of perjury that the information is accurate.

15. Electronic Communications

You agree to receive all notices electronically via email, the Site, or the community platform.

16. Force Majeure

CloseHer is not liable for delays or failures caused by events beyond its control.

17. Assignment

You may not assign these Terms without CloseHer's written consent. CloseHer may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Waiver & Severability

No waiver is valid unless in writing. If any provision is held unenforceable, it shall be modified to the minimum extent necessary, and the remainder will continue in full force.

19. Earnings & Results Disclosure

CloseHer does not guarantee earnings, income, sales results, or business success. Any financial examples, testimonials, case studies, or projections are for informational purposes only. You expressly agree that you do not rely on any CloseHer statement as a guarantee of results, that testimonials are individual experiences and not typical results, and that lack of results is not a basis for a refund, chargeback, or fee dispute.

20. Entire Agreement

These Terms, together with the Privacy Policy, Cancellation Policy, and EULA, constitute the entire agreement.

21. Non-Solicitation

For the duration of your membership and twelve (12) months thereafter, you agree not to solicit CloseHer employees, contractors, coaches, or members for competing programs, or any partner organization outside designated channels.

22. Recording Consent

Coaching calls, workshops, and community sessions may be recorded for training and quality purposes. By participating, you grant CloseHer permission to record, store, use, and distribute such recordings within the Services.

23. Conduct & Termination

CloseHer may suspend or terminate your access immediately, without refund, if you engage in harassment, abuse, defamatory conduct, unethical behavior, or violations of these Terms.

24. No Guarantee of Availability

CloseHer does not guarantee continuous availability of coaching calls, Professional Development Library opportunities, community features, or training content. Features may be added, changed, or discontinued at any time.

25. Contact Information

Valentina Murra LLC
303 W 5th Street
Austin, TX 78701
Email: valentina@closedher.com
Phone: +1 (855) 359-2563